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Transport

Datum: 22.10. 2020

Shipping & Collection

We deliver orders using our own fleet, trusted shipping partners, or personal collection. We always choose the most efficient and reliable delivery method based on the type of goods and our customers' requirements.

🏢 Personal Collection – Slaný

You can collect your order in person at our headquarters in Slaný.

✔ Personal collection is available every business day until 3:30 PM.
✔ We will notify you as soon as your order is ready for collection.

🚚 Kratochvíl Elektro Own Delivery

We also use our own delivery fleet, allowing us to remain flexible and respond to our customers' specific requirements.

✔ Ideal for larger or bulkier orders.
✔ Deliveries are carried out along our regular delivery routes.
✔ Free delivery for registered customers.
✔ Applies only to orders delivered by our own fleet.

For orders that cannot be delivered using our own fleet and require an external carrier, additional shipping charges may apply.

📦 Parcel Delivery

Smaller parcel shipments are delivered via PPL or GLS.

✔ Standard delivery is usually completed on the next business day.
✔ Delivery directly to the customer's address.
✔ Nationwide delivery across the Czech Republic.

🚛 Pallet Transport

For larger orders, we use contracted pallet transport services, most commonly provided by Raben.

✔ Suitable for large and heavy shipments.
✔ Transport can be arranged individually.
✔ A sales representative will contact you if required.

⏱ Order Dispatch

To ensure same-day dispatch, your order must be placed by 10:00 AM.

✔ Orders placed after 10:00 AM are dispatched on the next business day.
✔ We will keep you informed about your order status.

📍 Nová Paka Branch

Your order can also be transferred to our Nová Paka branch for collection.

✔ Goods are transferred every Friday.
✔ We will notify you when your order is available.

Need advice on shipping or product availability?

We'll be happy to recommend the most suitable shipping method based on your order, delivery date, and destination.

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Kratochvíl, spol. s r.o. | Bienerova 1532 | 274 01 Slaný

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